Four main themes guide my research.

A sense of place: I am drawn to study the different ways that people make sense of place rhetorically. As such, I am interested in how maps are created, how planners and urban designers conceptualize spaces, and how everyday citizens use spaces in ways that give them a sense of place.  My work explores the connection between rhetoric and place in order to provide us with a greater understanding of how spaces are made and experienced — from both the perspectives of experts and users.

Digital Stewardship: Whether exploring GIS, Google SketchUp, or social media platforms, I see it important to learn about the affordances of digital technologies in professional and technical settings. My work looks at how digital tools can be deployed communally –whether that be in coordination with other classes, with other administrators, or with other users– in hopes of creating artifacts that carry more participatory weight that those constructed from a top-down perspective.

Professional CommunicationI am also interested in the needs of students in STEM fields learning to become professional communicators.   My research takes into account the institutional structures that need to be created and maintained to provide students with such experiences, as well as the friction that can arise from asking students to become “more professional.”


Diverse Publics: It is important to understand how minority populations are negatively impacted by work across all of the areas above. For example, how maps occlude the existence of racial minorities or how technologies negatively impact individuals with disabilities. This cultural work is vital to understanding issues of access and inclusivity across our rhetorical scholarship.

Feel free to contact me about my current and previous research projects

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Recently Published Work

Revising a Cover Letter, Revising a Life (2024)

Revising a Cover Letter, Revising a Life (2024)

Slow Civic Violence and the Removal of USPS Mail Sorting Machines During the 2020 Election (2023)

Slow Civic Violence and the Removal of USPS Mail Sorting Machines During the 2020 Election (2023)

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Previous Research

Methectic Tech Comm in an Urban Planning Comic Book (2020)

Methectic Tech Comm in an Urban Planning Comic Book (2020)

Distributed and Mediated Ethos in a Mental Health Care Call Center (2020)

Distributed and Mediated Ethos in a Mental Health Care Call Center (2020)

Election Technologies as a Tool for Cultivating Civic Literacies in Technical Communication (2021)

Election Technologies as a Tool for Cultivating Civic Literacies in Technical Communication (2021)

The Spaces Between: Mapping Gaps in the Assemblages of Spatial Renderings (2020)

The Spaces Between: Mapping Gaps in the Assemblages of Spatial Renderings (2020)

The Perils of Oral Presentations for Trans Students (2019)

The Perils of Oral Presentations for Trans Students (2019)

Racial Gerrymandering and Geographic Information Systems (2018)

Racial Gerrymandering and Geographic Information Systems (2018)

Disability Mapping (2018)

Disability Mapping (2018)

Roles of Design Researchers in TC (2017)

Roles of Design Researchers in TC (2017)

Animal Sciences/WAC Collaboration (2017)

Animal Sciences/WAC Collaboration (2017)

Tactical WAC Assessment (2016)

Tactical WAC Assessment (2016)

Mapping Queer Rhetorics (2015)

Mapping Queer Rhetorics (2015)

WAW and Digital Rhetorics (2014)

WAW and Digital Rhetorics (2014)

Online Spaces and ESL Learners (2013)

Online Spaces and ESL Learners (2013)

The White Tiger and Queer Transgressions (2012)

The White Tiger and Queer Transgressions (2012)

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Dissertation Research

This project built on place-based studies in composition and rhetoric that have highlighted how inequities resulting from planning and design policies disconnect individuals from their communities (Ackerman, Fleming) and how urban development has created a crisis in how individuals relate to each other (Rice). Building off of this work, I explored how urban designers compose space as they draft plans for redesigning a particular area, paying particular attention to which constituents are allowed to influence a design and which remain on the periphery. Moreover, I sought to determine how publics are construed in this process and the engagement that takes place between communities and experts through the visual/material media that designers deploy.

Because much of the work in rhetoric and composition often casts place-making professions in a monolithic light, I suggest in this long project that we can learn more about the ways that spaces impact communities by turning to recent research in Technical and Professional Communication on network theories and workplace studies which may help shed light on the various actors that help bring about multimodal communicative artifacts to the public. In this way, we can have a better sense of the complicated web within spaces are designed and determine which arguments and values might correspond with which particular stakeholders in these scenarios. Thus, my project extends work on place-based rhetorics by turning a critical lens toward urban design classrooms and workplaces in which students and experts assemble their visual artistic and inartistic proofs in the composition of spaces.

As I highlight, there may be numerous experts within place-making fields which may share our concerns for usable and socially responsible designs with whom we can align in order to convey the discursive concerns of the public on issues of space. Despite the allies that we may have in place-making fields, as recent publications have noted, there is still much that these experts can learn from professional and technical communication and rhetoric studies as well.

This research project then, is a response to such calls by opening conversations with urban designers about community engagement, usability, and ideology. At the same time, we can benefit from these conversations by learning more about visual communication and design from fields that default to these forms of communication. Indeed, while many studies have been produced on visual communication and multimodal design in professional writing and technical communication, this research has usually treated multimodality as an add-on to alphabetic text which helps only in the transmission of technical ideas. My project asks us to examine fields where the visual is the primary means of discourse and where text is secondary to the message. In this way, our students may think more broadly about digital design—beyond document design software to engaging with design technologies.

As Digital Humanities scholarship has made clear, students, researchers, and instructors can learn more about technological communication practices by engaging with platforms directly—creating, iterating, and disseminating these digital work. Such practices however will involve collaborating with other experts outside our field, breaking down academic and professional silos. Throughout this project, I highlight ways that we can become more active in discussions with STEM and design professions implicated in place-making and teach students in our classes to consider developing a broader awareness of design implications.

Many studies in professional writing have engaged with a broad range of issues in design. Those that investigate spatial design (via architecture and landscape design projects) have studied the implications of effectively communicating design to others after a design has been created. My project shifts the focus of analysis, asking us to interrogate the rhetorical choices that are made not only during the communication of a design but those that are assembled together in the moment when experts design. In this way, I hope to open conversations about the importance of discourse and equity, which the field of urban design is currently needing.

Introduction: Opens a space to discuss spatial design in technical communication. I present in more detail the studies that I allude to above that center on matters in design in rhetoric and composition and note the lack of engagement with classroom and workplace practices that professionalize students in place-making fields. I argue that such attention could better help us see the panoply of actors in the process of space-making and would help us to engage with allies in our rhetorical work.

Chapter 1: Highlights the ways that “design” has been invoked in the professional and technical communication literature in order to showcase that there is an opportunity in technical communication to think of design broadly. I propose a model for thinking about design research that spans method and methodology and instead focuses on the roles that technical communication researchers play in the design process. Specifically, technical communication researchers can play the roles of observers, testers, critics, consultants and even creators of designed artifacts—and often take on multiple roles simultaneously.

Chapter 2: Presents a historical overview of the field of urban design. Stemming from landscape architecture in the early 20th century, urban planning was heralded as the field of design that would fuse together the design of buildings (architecture) with the design of public places (landscape architecture). However, in the 1960s, the field turned to social and policy issues of space, leaving urban design to architecture. Recently, seeing the benefits of controlling design, not merely producing policy, urban planning has attempted to re-enter the realm of urban design, leading to many contentious arguments between planners, designers, and architects. From this overview, I highlight the importance of controlling design within our own field.

Chapter 3: Traces the perceived networks that students in urban design courses see themselves working in for their projects and for their future work. After a prolonged analysis of the objects produced by 4 students across multiple institutions over the course of their semester-long redesign projects, I conduct discourse based interviews in order to note the actors, techniques, and technologies that they draw on in order to create these spaces and how they think that this work will differ when they are engaged in space-making practices in the field after graduation. I put forth implications for teaching user discourse analysis as it pertains to design practices to students in professional writing and technical communication courses as well as across the disciplines.

Chapter 4: Discusses the multifaceted distributed work of a project to extend the transportation system in a pseudonymous town of Watertown. Having seen the contentious history of urban design as a field (Chapter 2) and how it dictates the various actors in place while students learn to design in a laboratory setting (Chapter 3), I put this knowledge into context to show how multiple actors play a role in presenting visuals to the public as arguments. Moreover, these visual arguments are used to place members of the public in specific positions, which make it difficult to engage in mutual exchanges of ideas for the improvement of a system’s design. I end by discussing implications for implementing usability protocols and by showcasing possible ways of speaking with place-making experts to improve their design and communication practices.

Chapter 5: Proposes an assignment that would ask students to consider iterative design practices. I use Rittel and Webber’s notion of “wicked problems”—problems in design that stem from design choices and which cannot be predicted—as an occasion to teach students about consequences of design. I offer an activity in which students would be asked to play SimCity 4 in order to take into account how a proposal for improved design may have implications years and decades down the line. Students are asked to consider how their proposals would impact users and whose voices and spaces they consider as they bulldoze houses or increase sprawl in the name of progress. Students then make recommendations for improving the game to allow for more rhetorical options which may be missing.

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